Offering a comprehensive and competitive benefits package is one way we recognize your contribution to the success of the organization and our role in helping you and your family to be healthy, feel secure and maintain work/life balance. This enrollment guide has been designed to provide you with information about the benefit choices available to you. Remember, open enrollment is your only opportunity each year to make changes to your elections, unless you or your family members experience an eligible "change in status."
When does coverage begin and end?
You are eligible for benefits if you are a full-time or part-time team member (salaried or hourly) and work at least 30 hours per week. New employees become benefit eligible the 1st of the month coinciding with the date of hire. Your dependents, as outlined below, are also eligible for benefits. For example, if you are hired on Feb. 2, you are benefit eligible March 1. Coverage will end on the first of the following:
The last day of the month in which your employment ends for Medical, Dental and Vision benefits
The date in which your employment ends for Flexible Spending Account, Life and Disability benefits
The last day of the month in which your dependent turns age 26
The date you and/or your dependents no longer meet the eligibility requirements
The date your premiums end
Whom Can You Add to Your Plan?
Eligible:
Legally married spouse or Domestic Partner (required in CA and some other states; specify if state registration required or not)
Natural or adopted children up to age 26, regardless of student and marital status
Children under your legal guardianship
Stepchildren
Children under a qualified medical child support order
Disabled children 19 years or older
Children placed in your physical custody for adoption
Ineligible:
Divorced or legally separated spouse
Common law spouse, even if recognized by your state
Foster children
Sisters, brothers, parents or in-laws, grandchildren, etc.
How to Enroll in the Plans?
Read your materials and make sure you understand all of the options available.
Log on to the Paycor system
Navigate to “My Benefits”
You can enroll during an enrollment period like Open Enrollment, New Hire Enrollment, or after a Qualifying Life Event
Navigate to your enrollment
Verify your personal information and add any dependents you want to include
Make your benefit elections
Review and complete
If you have questions or concerns, please contact our People department.
Make sure that you have the following information for you and your dependents:
Full Name
Date of Birth
Social Security Number
Changing coverage after enrollment - Change in Status
Generally, you may enroll in the plan, or make changes to your benefits, when you are first eligible. However, you can make changes/enroll during the plan year if you experience a change in status. As with a new enrollee, you must submit your change in Paycor and upload or provide paperwork documentation within 30 days of the change or you will be considered a late enrollee and you may not be eligible to enroll.
Examples of changes in status:
You get married, divorced, or legally separated
You have a baby or adopt a child
You or your spouse takes an unpaid leave of absence
You or your spouse has a change in employment status
Your spouse dies
You become eligible for or lose Medicaid coverage
Significant increase or decrease in plan benefits or cost
You must make any coverage changes within 30 days of the qualifying event. To make a change, log into Paycor and complete a Life Events session. If you do not register the change within 30 days you may not make the change until the next annual enrollment period.
Benefits Assistance Through TouchCare
Benefits are complicated. As such, we believe that having experts on hand to answer your questions is imperative. Mercer is our healthcare broker and through their client advocate center, TouchCare, you have access to service representatives who will help you get the most out of your benefits and answer your questions. TouchCare can help educate you about your benefits and teach you how to navigate within the healthcare system.
Help you facilitate enrollment
Changes in status including ID requests
Coverage assistance
Facilitate resolution on eligibility
Billing issues
Assist you with claims
Locate in-network providers
And much, much more
For all payroll, paid time off, and other benefits administration, we use Paycor for administration and support purposes. Paycor has fantastic online support, and a great mobile app to make accessing your information easier than ever.
Phone: (855)565-3285
Your Paycor ID: 165496